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Our Housing Services

All too often intermediate housing schemes are developed in a fragmentary way. For example, marketing and management are often considered long after a scheme has started on site – so unnecessary costs are added later.

We can provide an integrated service from before the identification of a scheme, through the development and marketing stages and including setting up the leasehold management arrangements.  Or we can provide any of our services on a ‘one-off’ basis on an individual scheme for a low minimum charge.

 

Business Planning and Research | Land and Development | Sales and Marketing
Management of Intermediate Housing | Interim Management and Training

 

 

 

Business Planning and Research

Business planning and strategic advice on all aspects of intermediate housing

We can provide advice on locating an intermediate housing strategy within a more general business plan, and produce a Business Plan for the activity if required. We can do a ‘health check’ of all low cost home ownership functions and make recommendations for improvements – which we guarantee will save money.

Focused research on any aspect of intermediate housing

We can research any area of low cost home ownership based on detailed background knowledge of published research over the last 20 years.

Intermediate housing procedures

We can develop a set of policies and procedures tailored to meet the needs of your organisation.

 

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Land and Development

Land finding and identification of development opportunities

We can find land and opportunities suitable for intermediate housing schemes, including Section 106 schemes, and can negotiate on the client’s behalf to purchase and deliver these.

Financial modelling and budget targeting for intermediate schemes

We can carry out financial modelling for intermediate schemes either on a bespoke basis or using standard templates such as PAMWIN or ProVal. We can set and monitor realistic budgets for all types of intermediate schemes.

Marketing feasibilities for individual sites

We can carry out marketing feasibilities for individual sites, assessing both the site itself, the local environment (including competition) and the proposed scheme.

Bid support

We can contribute to the relevant sections of bids and have often worked as part of bid teams on complex projects.

Negotiating Section 106 deals for intermediate housing on behalf of housing association clients

We have a great deal of experience of negotiating Section 106 schemes, principally acting on behalf of associations, and are well aware of the complexities involved.

Input into the design process to maximise customer appeal

We can play a major part in the design of sites with ‘kerb appeal’, and with a view to making marketing straightforward and attractive to customers. We can play a part in specifying internal fittings to maximise customer appeal.

Project management/development client role for intermediate housing

We can project manage schemes from inception to completion of final sale and setting up management arrangements.

Product development of financial products for intermediate housing

We can advise on the development of financial products for intermediate housing, both on the financial modelling and the likely acceptability to customers and mortgage providers.

 

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Sales and Marketing

Management of the sales process (show flats, hoardings, Web development, brochures, etc.)

We can manage the ‘setting up’ stage of the sales and marketing process. This includes setting up show units and sales offices, scheme-specific Website development, hoardings, brochures, local advertising, and much more.

Sales and lettings of intermediate housing on site from launch to final sale

We can run the sales (or lettings) process from start to finish, including providing on-site staffing, liaison with mortgage providers, interviewing all potential customers, progress chasing and problem solving, and reporting to the client regularly.

Filling the client role on private sales including liaison between development and agents, performance monitoring, etc.

We can act as the ‘professional client’ in briefing, selecting and monitoring, estate agents for open market sales.

Disposing of surplus or uneconomic properties

We can run a programme of disposal of surplus properties either by auction or private sale, maximising income whilst minimising costs and possible adverse publicity”.

 

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Management of Intermediate Housing

Setting up service charges for complex schemes

We can set up a service charge matrix for individual schemes, particularly schemes that are complex physically or that have many different users.

Review of leasehold management policies and procedures

We can review advice on leasehold management policies and procedures whether integrated with ‘social rented’ management or ‘standalone’.

Charging of properties for private finance

Although we are not a legal services firm, we can assemble portfolios of properties for charging for private finance and liaise with solicitors, surveyors, valuers and development staff to ensure cash agreed as facilities is drawn down efficiently.

Rent and service charge collection for leasehold properties

We can advise on, and manage the process of, maximising income and minimising arrears of rent and service charges, particularly on shared ownership properties.

Major works and Section 20 Notices

We can advise on, and manage the process of, specifying and consulting on major works, and of issuing Section 20 Notices to ensure that monies spent are properly reclaimed from leaseholders.

Customer manuals and defects procedures

We can produce customer-friendly manuals and defects procedures, and information for leaseholders both on initial sale and throughout their period of ownership.

 

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Interim Management and Training

Interim management of development and marketing roles

We can provide interim management services for development and marketing roles to cover absences, to whilst reorganisation is taking place

Staff training and coaching

We can provide staff training and coaching in any of our areas of expertise by arrangement at your offices. We will design bespoke courses that meet your staff needs in discussion with you. Fees are negotiable dependent on the numbers of staff and the content, but will be tailored to your budget.


 

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